Common Questions

Upon project completion and final payment, your organization maintains complete ownership and control of all digital assets including websites, applications, and associated intellectual property. Our enterprise approach ensures you retain full autonomy and aren't dependent on any single vendor for ongoing operations.

Yes, we specialize in comprehensive content strategy and management for established organizations. Our team can audit your existing content, develop strategic messaging frameworks, and implement ongoing content management systems that align with your business objectives and maintain brand consistency across all digital touchpoints.

We provide enterprise-grade hosting solutions tailored to your organization's needs, including cloud infrastructure, CDN implementation, and scalable architecture. Alternatively, we can deploy to your existing enterprise infrastructure or preferred cloud providers while ensuring optimal performance and security compliance.

We offer comprehensive maintenance and support packages designed for enterprise clients, including proactive monitoring, security updates, performance optimization, and strategic enhancements. Our support models range from essential maintenance to full strategic partnership retainers that include ongoing development and optimization.

We give the client ownership of their website once paid in full, therefore they can host / transfer the site to a provider if required without any licensing fees. Since you paid for your website, you own it! We don't lock you in like some web designers.

Yes, all our websites except the 'Single Pager' are updateable via a built in administration area. So when you've got a computer & internet connection you can log in and update page contents, photos and more! The team at RAZOR can assist with training on how to do this.

We are based in Pukekohe, about 40 minutes South of Auckland's CBD (can be longer during peak traffic times). We can visit you if you need.

Enterprise digital solutions involve strategic investment in hosting infrastructure, security monitoring, maintenance, and ongoing optimization. Costs are scaled to your organization's needs and typically include enterprise hosting, security monitoring, performance optimization, and strategic support ranging from basic maintenance to comprehensive partnership retainers.

Enterprise-grade digital solutions typically require 8-24 weeks depending on scope and complexity. Our structured approach includes comprehensive planning, stakeholder alignment, iterative development, and thorough testing phases. We prioritize quality and strategic alignment over rapid deployment to ensure long-term success.

We develop custom solutions using enterprise-grade content management systems including WordPress VIP, custom frameworks, and headless CMS architectures. Platform selection depends on your specific requirements for scalability, security, integration needs, and content management workflows.

We specialize in Shopify Plus implementations for enterprise ecommerce requirements, as well as custom ecommerce platforms for organizations with complex needs. Our approach includes strategic platform assessment, custom development, third-party integrations, and scalable architecture design.

While we can create Shopify themes, we generally do not due to the amount of work required to do so. Many clients can find a suitable template pre-made, readily available on the Shopify website. RAZOR can customise these to your requirements.

When building a website, there are several factors which determine what pages you have. We recommend you get in touch with our expert team who can more suggest your best sitemap structure. However, if you click here you can download our special 'page picker' guide!

RAZOR knows how difficult it can be for clients to decide what wording should be factored into their website. Thats why we include copywriting support for each new website build, to ensure well written, engaging content is created for your potential customers to read on your new website.

All our enterprise solutions are built with responsive design and mobile-first principles. We also develop dedicated mobile applications, progressive web apps, and mobile-optimized experiences that align with your organization's digital strategy and user experience requirements.

Enterprise projects are structured with milestone-based payments aligned with project phases and deliverables. We work with your procurement and finance teams to establish payment schedules that meet your organizational requirements while maintaining project momentum and cash flow alignment.

If you are a strategic partner, such as a business coach, accountant or graphic designer, we do have a referral program in place already where you can get rebates for work you refer to us. Please contact us to see how we can help.

Yes, RAZOR has worked with several not for profits and is able to offer competitive benefits to help give you the best impact for your budget.